Baltimore & Cockeysville Auto Repair

10/10 experience. Im a college student not from this area so I was really scared of getting ripped off but Paul was 100% honest and trustworthy. Great place and will come again if I ever need anything else.

Paul is very knowledgeable about common problems with our 1998 Volvo s70. He communicates well thru taking pictures of the problem with our car and sending it thru emails/texts . I love that he does this, it helps me to understand what is exactly going on with my car as we are talking about the repairs needed. Reasonably priced! I highly recommend pauls automotive!

I have been to Paul’s on multiple occasions for an array of various car issues. He is always honest, kind and never pushy. I never feel like they’re trying to take advantage of me and the work gets completed in a timely manner! As a woman, finding a trustworthy auto shop took me many years of trial and error but this is the best in the Baltimore area! They always provide pictures and videos of things which I have never experienced with other places in the past. I recommend Paul’s to all my friends and will continue to go back time after time.

Baltimore’s best!!! Paul’s is the cream of the crop Incredible service Professionals fix your car All at a reasonable cost It doesn’t get better than this.

Paul has helped us many times with reliable service and competitive prices. He's very good about communicating and about doing the work that's needed, but not trying to rip you off by doing extra work.

Paul was very helpful in providing a second opinion for a transmission issue.

This company wrote up an estimate for my car which would entail me putting over $2000 plus in a used car. I took it to get a second opinion and they found nothing that Paul's said were issues. This company was going to rob me of thousands of dollars to perform work that was not needed or not perform work on my car and get paid. I WOULD NOT RECOMMEND A DISHONEST MECHANIC TO ANYONE!!

Took the wife's car in for a brake issue (2018 Mazda 3). Resolved brake issue to my satisfaction and at a reasonable price. Other items were listed that seemed more expensive than expected so I elected to perform the work myself. Some examples: Spark plugs (Inline 4 cylinder) : $360.39 Replace mount and balance one tire (had a gash in the sidewall, which I paid the premium for because we are out of state and this is significant safety issue): $310.38 (tire retails for $140 and could be ordered on sale at the time for as low as $120) Air filter: $101.14 In cabin air filter: $134.94 Last two items are nitpicky; most mechanics overcharge for these items, but the first two seem to be priced excessively high. The manager also cited an oil leak, which I had not observed. He stated that the entire engine was covered with oil. Turns out the mechanic had provided a report from a different car and there was no oil leak. It's a big operation so mistakes like this are bound to happen, but it doesn't exactly inspire confidence.

Took the wife's car in for a brake issue (2018 Mazda 3). Resolved brake issue to my satisfaction and at a reasonable price. Other items were listed that seemed more expensive than expected so I elected to perform the work myself. Some examples: Spark plugs (Inline 4 cylinder) : $360.39 Replace mount and balance one tire (had a gash in the sidewall, which I paid the premium for because we are out of state and this is significant safety issue): $310.38 (tire retails for $140 and could be ordered on sale at the time for as low as $120) Air filter: $101.14 In cabin air filter: $134.94 Last two items are nitpicky; most mechanics overcharge for these items, but the first two seem to be priced excessively high. The manager also cited an oil leak, which I had not observed. He stated that the entire engine was covered with oil. Turns out the mechanic had provided a report from a different car and there was no oil leak. It's a big operation so mistakes like this are bound to happen, but it doesn't exactly inspire confidence. Update: Had issues with the brakes again (rear calipers engaging constantly, wore through the pads and damaged the disks over ~4K miles). Took the car back to Paul's to see if he would make this right. He did, free of charge. Revising my rating to a five (from a three) because, while I think he overcharges for some parts, he stands by his work. Price is not my primary concern, I want the work done well and guaranteed if there are issues.

Thanks Paul and team for the top notch service and great work! I had brake work completed and a purge valve installed. My car is running great and they had me back on the road in 24 hours. Thanks again!