Baltimore & Cockeysville Auto Repair

I went to Paul's Automotive for an oil change & they had me out in under an hour. I have an older car & they found a few other things that needed fixed, but did not pressure me to do so immediately. Instead, they were honest about what they saw, explained everything so that I could understand & didn't push me to schedule an appointment to have everything fixed right away. I would definitely recommend.

Paul is always super helpful! He has always been honest and straightforward. He will tell you exactly if you need something or if you can do without it for a while. I have even called him to ask a question about what the dealership repair department was telling me.

Unfortunately my experience with Paul lannons shop and the Paul lannon the owner was short lived. I called to recieve a quote on Parts and service and due to his dislike for my vehicle he reponded abruptly laughing and saying, " That my car is the Joke of the mustang world, ill be honsest with yah i dont want to do the work ." That was a diffrent kind of discrimination. Short story... that was absolutley a first for me. Definitely Impressed by that.. not in a good way.

Knowledgeable and excellent problem solving. Completely transparent and logical pricing, a great online status app explains time-frame and progress. Excellent shop

Honest and trustworthy advice. I believe Paul and his team are fair and willing to explain their recommendations for service. They help me keep an older vehicle on the road by deciding what is a must do and what can wage until later.

Knowledgeable and excellent problem solving. Completely transparent and logical pricing, a great online status app explains time-frame and progress. Excellent shop

Friendly, efficient, and quick.

I have trusted Paul and his staff for many years to take care of my cars. I can rely on them to be honest and knowledgeable, and to complete the job on time. I recommend Paul's Automotive North without reservation!

Having had Paul take care of my aging '99 Honda CRV for years, it finally gave up the ghost two years ago. I bought a new Prius V in 8/13, and used Bill Kidd's for oil changes due to Toyota's two year free service plan. Bill Kidd's customer service is HORRIBLE! (Last oil change took 3 1/2 hours!) I will never use them again, and will only take my car to Paul's Automotive from now on. He is honest, smart as a whip when it comes to cars, and a really nice guy. A truly rare bird in the car repair business!