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Baltimore County Auto Repair

5

Paul's Auto is a great shop in the Baltimore area. Paul is friendly, informative, dedicated, and just a genuine up front guy. The prices are reasonable -- parts for different things might be expensive -- for a small shop and their labour. He just took out my car and properly diagnosed what was wrong. Although I didn't have that particular issue fixed, I now know what it is and have peace of mind that it won't affect me or my family's safety. If you want a mechanic you can trust, this is your guy. I have a Chrysler, by the way. He works on mostly domestics.

Thank you for the kind words, Marcus! We're thrilled that you had a great experience at Paul's Auto. It's wonderful to hear that Paul's dedication and transparent approach made you feel comfortable. We understand the importance of providing peace of mind when it comes to your car's safety. Thank you for trusting us with your Chrysler, and we look forward to serving you again in the future!

- Baltimore Location
5

The best! I can not make it give you 5 stars

Thank you Jane

- Baltimore Location
5

My experience at Paul's Automotive with my 2010 Honda Accord was very good. Paul was very thorough and checking out my car but most of all it was done in a very timely and efficient manner the only thing I thought was that it was a little pricey for what was done. I brought my car in at 8 and it was out by 1:30. What more could a person ask for. Paul even mail my very important Valentine letters out so they could get to the people on time. I'm very grateful for their professionalism and for how much care they took into looking into the problem of my car and resolving it and finding out the solution

Thanks Lisa for letting me clear up the confusion.

- Baltimore Location
5

Thank you for the great rating!

- Baltimore Location
5

I'm sold a customer for life! By far the best automotive service I have experienced, excellent service and communication skills

Thank you for trusting us with your vehicle, Darryl! We're thrilled to know that you had an exceptional experience with us! Your satisfaction means everything to us, and we look forward to providing you with top-notch service every time you visit. Have a fantastic day!

- Baltimore Location
5

PAUL’S AUTOMATIVE NORTH – GREAT JOB! You did a FANTASTIC job fixing my car! And you did it so quickly - I brought in on Monday and got it back Tuesday. You all are knowledgeable, professional and the price was very reasonable. I am a loyal customer . I highly recommend Paul’s Automotive North to anyone who lives in or near Baltimore MD.

Thank you Beverly for leaving such a glowing review! We're glad to hear you're satisfied with our service and that we were able to get your car fixed quickly. We always strive to provide top-notch service at a fair price. We appreciate your loyalty and recommendation!

- Baltimore Location
5

Extremely fast service, everyone is easy to talk to and a pleasure to work with. Highly recommend to anyone and everyone!

Thank you! We are always striving to be the best we can be for our customers!

- Baltimore Location
5

I took my car to Paul's Automotive on a referral from another mechanic. They provided the best estimate I have ever received. It was very detailed and included pictures of everything that needed repair. The estimate was reasonable considering all the work that needed to be done. Thanks very much Paul for taking care of me and my car!

Thank you for choosing Paul's Automotive, Robert, and for taking the time to write such a great review! We pride ourselves on providing detailed and transparent estimates to ensure our customers know exactly what to expect. It's fantastic to hear that you found our estimate to be reasonable, and we're glad we could take care of both you and your car. If there's anything else we can do for you in the future, please don't hesitate to reach out.

- Baltimore Location
5

Paul, Although the outcome of your analyisis of my 12 year old Escape was that I bought a new car and that you did not do any work on the Escape, your thorough assessment made the decision to do so easy. I'll be back with confidence.

Thank you, Eileen! It's great to hear that although we didn't work on your car, our analysis helped guide your decision. We're here whenever you need us!

- Baltimore Location
5

Paul's Automotive has always impressed me with their quality of service, timeliness and honesty. I've always received a call with what needs to be done, with the price and time it will take, AND what can wait. Their bill always seemed more than fair - and cheaper than most. Reliable and honest! Highly recommend by a Merc owner!

Thank you Kim for the glowing 5-star review! We're thrilled to hear that you're always impressed with the quality of service, timeliness, and honesty at Paul's Automotive. Our team takes pride in providing transparent recommendations and fair pricing. We appreciate your recommendation and look forward to serving you and your Merc in the future!

- Baltimore Location
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