Baltimore Location
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Baltimore & Cockeysville Auto Repair

5

I can't say enough good things about Paul's Automotive. I trust them completely with my car. They're friendly, organized, reasonably priced, and accommodating to my schedule. They even send images of the repairs that need to be made, and are transparent about which repairs need to be done now and which can wait until next time. I've been recommending them to all my friends and family.

Hi Jen. Thank you for such a great review, We appreciate the confidence you have in us and try to instill that in all our customers. The Digital Inspection Report you speak of is a wonderful tool to help people who don't know a lot about cars to visualize what it is we are talking about and helps us to be as transparent as possible. Everyone seems to really like it.

- Baltimore Location
5

have used pauls auto on two occasions for major repairs and I cant be more pleased

Thank you for the vote of confidence Ray.

- Baltimore Location
5

I love the owner,hes a great guy who knows his stuff

Thank you for the confidence. We try our best to make it a great experience.

- Baltimore Location
5

I went to Paul's Automotive for an oil change & they had me out in under an hour. I have an older car & they found a few other things that needed fixed, but did not pressure me to do so immediately. Instead, they were honest about what they saw, explained everything so that I could understand & didn't push me to schedule an appointment to have everything fixed right away. I would definitely recommend.

Thank you Allison. We appreciate the confidence. We strive to give everyone a good experience. Paul

- Baltimore Location
5

Paul is always super helpful! He has always been honest and straightforward. He will tell you exactly if you need something or if you can do without it for a while. I have even called him to ask a question about what the dealership repair department was telling me.

Thank you Jessica. It is always a pleasure. We appreciate your patronage!

- Baltimore Location
5

Knowledgeable and excellent problem solving. Completely transparent and logical pricing, a great online status app explains time-frame and progress. Excellent shop

Thank you Eric. We really appreciate the support.

- Baltimore Location
5

Honest and trustworthy advice. I believe Paul and his team are fair and willing to explain their recommendations for service. They help me keep an older vehicle on the road by deciding what is a must do and what can wage until later.

Thank you Brandon for the kind words. We appreciate it!!!!

- Baltimore Location
5

Knowledgeable and excellent problem solving. Completely transparent and logical pricing, a great online status app explains time-frame and progress. Excellent shop

Thank you Eric. We really appreciate the support.

- Baltimore Location
5

Thank you Rick. It was good to see you as always.

- Baltimore Location
5

Friendly, efficient, and quick.

Thank you Joan. We appreciate the great comment!

- Baltimore Location
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