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Baltimore County Auto Repair

5

Paul's shop came recommended by another mechanic. They looked over a used car for me before I bought it. His assessment was thorough and informative. He sat down and reviewed photos of each issue he found. After we bought the car, we took it back to his shop for some maintenance. In both cases, he was responsive, timely, and straight-forward. I like that he uses multiple forms of communication, including text and email.

Thank you, Michael Rose! We’re thrilled to have such a loyal customer. Our team is always here to provide you with top-notch service and seamless communication. We appreciate your trust in our shop and look forward to serving you for years to come!

- Baltimore Location
5

Paul has been so accommodating. I have been able to bring the car in right away, when necessary, and have had no trouble getting appointments at times that work for me. There is no pressure to get work done, and all work that has been done is excellent.

Thank you Sister Donohue. We really appreciate your support and kind words.

- Baltimore Location
5

Thank you Tori. We appreciate your support.

- Baltimore Location
5

Great service. Paul was incredibly helpful and professional throughout and called regularly to keep me updated on the status of my car.

Thank you Scott. I appreciate the comment.

- Baltimore Location
5

This was our first visit to Paul's Automotive. They were able to diagnose and fix an electrical problem that other shops could not. We are back on the road and happy with their work.

Thank you, Andy, for choosing Paul's Automotive for your electrical problem. We are thrilled to hear that we were able to diagnose and fix it when other shops couldn't. Your satisfaction is our top priority, and we're glad you're back on the road happy with our work. We look forward to serving you again in the future.

- Baltimore Location
5

I've had an issue with my car over a year that no one could diagnose. I took it to Paul and he was able to diagnosis and fix it in no time. So grateful that he was able to get me in quickly and figure it out. Will definitely recommend your service to anyone.

I am so glad we could help. Thanks for your kind words.

- Baltimore Location
5

Appointment was easy to make. Work was done correctly and on time. Entire bill was slightly below estimate. What more can one ask for?

Thank you for taking the time to leave us such a wonderful review, Robin! We are thrilled to hear about your positive experience with us. Providing excellent service and exceeding our customers' expectations is always our top priority. We look forward to serving you again in the future!

- Baltimore Location
5

Easy to make appointment. Work done correctly and on time. Approx. costs were given before any work was done, and the entire bill came in below estimates.

Thank you Robin. We apprecaite your kind words!

- Baltimore Location
5

Been using Paul's for years. Always a professional job, honest insights into potential problems and solutions and the best part is, the customer is always given options and not pressured one way or another!

Thank you, Frank, for your 5-star review! We're thrilled to read about your positive experiences with us. It's our mission to provide professional and honest service while giving you the power to make informed decisions about your vehicle. We'll be here whenever you need us!

- Baltimore Location
5

Thorough examination and report provided. Made it clear what was an urgent need. Did the work the same day. Very professional..

Thank you Vince! We apprecaite your patronage!

- Baltimore Location
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