Baltimore Location
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(410) 324-7155
Mon - Fri: 8:00 AM - 5:00 PM

Baltimore & Cockeysville Auto Repair

5

I have been a customer for approximately a little over 2 years and I am very pleased. His cost for repairs are very reasonable and will only fix what is needed. My car is running like new for an old girl! I won't be going anywhere else! Thanks Paul!!!

Hi Lorraine! It's great to hear that you've been happy with our services over the past two years. We take pride in providing reasonable repair costs and fixing only what's necessary. It's wonderful to know that your car is running smoothly. As always, we're here for you whenever you need us. Thank you for your loyalty!

- Baltimore Location
5

Friendly Fast &Fair --- the only place I'll take my car for service

Thank you for the fantastic review, Robert! We appreciate your loyalty and trust in our services. We strive to provide excellent customer service and high-quality auto care to all our customers. It's great to know that we have exceeded your expectations! We look forward to serving you again in the future.

- Baltimore Location
5

My latest visit to Paul's was a last minute decision before vacation to have the oil changed. We are never disappointed with Paul's hospitality or service and so pleased with flexibility and availability. Thank you so much.

Thank you, Jo-El! We're thrilled to have been a part of your pre-vacation preparations. It's great to hear that our hospitality and flexible service met your expectations. If you ever have any other car maintenance needs, don't hesitate to reach out! Take care and enjoy your trip!

- Baltimore Location
5

Great people to work with......timely, easy to communicate with, reasonable prices, and great explanations of work to be done. Thanks to Paul and All.

Dear Dan, thank you for the 5-star review! We're thrilled to hear that you had a great experience with us and that you appreciated our team's communication and expertise. We'll be sure to pass along your kind words to Paul and the rest of the team. If you have any more questions or need further assistance, don't hesitate to reach out. Thank you for choosing us!

- Baltimore Location
5

Paul operates with the highest integrity. He's honest and fair with his assessments and recommendations, and provides excellent service. I trust him with my vehicle always. I've been going to him for a couple years now and am so happy to have found him.

Thanks Erin. We appreciate the support

- Baltimore Location
5

Update: Took my car back to Paul and his team, when the car wouldn't start. They were able to diagnose and fix the problem quickly and inexpensively. I had the car back that afternoon. Their prices are reasonable and I think they are fair & honest. They don't tell you the car needs a host of extra (often unnecessary) services each time you take it in; something I've found to happen too often at other auto shops. I will use Paul's Automotive again!

Hi Joanne and thank you for such kind words. It really makes us feel good!

- Baltimore Location
5

Paul’s Automotive has become our family service center. My sons car broke down but he did not yet have a primary mechanic. I brought my sons car to Paul’s Automotive and once again received exceptional service. Although it was a major repair, they completed it on time and kept to their quoted estimate which was reasonable and I took advantage of a “12 months same as cash” option. Now Paul’s Automotive will be my sons go to service center.

Preston, we are thrilled to hear that Paul's Automotive has become your family's go-to service center! We understand how important it is to have a reliable mechanic, and we are honored to have earned your trust. Thank you for recognizing our exceptional service and fair pricing. We look forward to continuing to provide you and your family with top-notch car care in the future.

- Baltimore Location
5

Paul is extremely thorough. During an oil change he discovered my tires were outside the acceptable range required by Maryland. Who else would have known? I used the shuttle service which was pleasant and convenient. Paul makes good company.

Dear Dan, thank you for the fantastic 5-star review! We're glad to hear that Paul went above and beyond during your visit, ensuring your safety. It's fantastic to know that you enjoyed our shuttle service as well. We look forward to providing you with more top-quality care in the future!

- Baltimore Location
5

I stumbled upon Paul's Automotive when my son's car broke down at work. We live in Harford County and I knew the towing fee would be ridiculous to have it towed to our regular mechanic, so I googled mechanics near my son's work. Paul's Automotive was the closest (.5 mile) and so I had the car towed there. I was skeptical of being taken advantage of in this situation. This was NOT the case. Paul and Will were awesome. My son's car is older and we were already having recent mechanical issues, so I did not want to put too much more money into it. They fixed the issue at hand in order to get the car running and then explained the many other mechanical issues with the car that would become a problem in the very near future. They did not address these issues as being necessary to repair/replace to get the car running at that time, but instead a heads up of the potential problems if the issues were not taken care of soon. Thank you Paul and Will for the prompt service, fair prices and for being ethical and honest. Too bad you are not located in Harford County:)

Thank you, Susan, for taking the time to write such a detailed review! We apprecaite the support.

- Baltimore Location
5

It is a pleasure to have my car serviced there. Paul and Will and the rest of the team are responsive to requests, are prompt with their service and the prices are reasonable. I have had my cars serviced by Paul's Automotive since they were on Falls at the Kelly Ave. bridge. Keep up the good work. Cm

Thank you for your kind words! We're delighted to hear that you've been a loyal customer for so long and that you appreciate our team's dedication to excellent service at fair prices. Your continued support means the world to us!

- Baltimore Location
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