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Baltimore County Auto Repair

5

Paul’s Automotive has become our family service center. My sons car broke down but he did not yet have a primary mechanic. I brought my sons car to Paul’s Automotive and once again received exceptional service. Although it was a major repair, they completed it on time and kept to their quoted estimate which was reasonable and I took advantage of a “12 months same as cash” option. Now Paul’s Automotive will be my sons go to service center.

Preston, we are thrilled to hear that Paul's Automotive has become your family's go-to service center! We understand how important it is to have a reliable mechanic, and we are honored to have earned your trust. Thank you for recognizing our exceptional service and fair pricing. We look forward to continuing to provide you and your family with top-notch car care in the future.

- Baltimore Location
5

Paul is extremely thorough. During an oil change he discovered my tires were outside the acceptable range required by Maryland. Who else would have known? I used the shuttle service which was pleasant and convenient. Paul makes good company.

Dear Dan, thank you for the fantastic 5-star review! We're glad to hear that Paul went above and beyond during your visit, ensuring your safety. It's fantastic to know that you enjoyed our shuttle service as well. We look forward to providing you with more top-quality care in the future!

- Baltimore Location
5

I stumbled upon Paul's Automotive when my son's car broke down at work. We live in Harford County and I knew the towing fee would be ridiculous to have it towed to our regular mechanic, so I googled mechanics near my son's work. Paul's Automotive was the closest (.5 mile) and so I had the car towed there. I was skeptical of being taken advantage of in this situation. This was NOT the case. Paul and Will were awesome. My son's car is older and we were already having recent mechanical issues, so I did not want to put too much more money into it. They fixed the issue at hand in order to get the car running and then explained the many other mechanical issues with the car that would become a problem in the very near future. They did not address these issues as being necessary to repair/replace to get the car running at that time, but instead a heads up of the potential problems if the issues were not taken care of soon. Thank you Paul and Will for the prompt service, fair prices and for being ethical and honest. Too bad you are not located in Harford County:)

Thank you, Susan, for taking the time to write such a detailed review! We apprecaite the support.

- Baltimore Location
5

It is a pleasure to have my car serviced there. Paul and Will and the rest of the team are responsive to requests, are prompt with their service and the prices are reasonable. I have had my cars serviced by Paul's Automotive since they were on Falls at the Kelly Ave. bridge. Keep up the good work. Cm

Thank you for your kind words! We're delighted to hear that you've been a loyal customer for so long and that you appreciate our team's dedication to excellent service at fair prices. Your continued support means the world to us!

- Baltimore Location
5

I generally keep my cars for over 100,00 miles. Over the years I have had German, Japanese, and Swedish vehicles. Paul has serviced them all. His knowledge is impressive as is the quality of his work. It is comforting to have a reliable mechanic whom I can trust, and depend on.

Thank you for your kind words, Sheldon! We're thrilled to hear about the positive experiences you've had with us over the years. Knowing that you trust and depend on us is the greatest compliment we could receive. We look forward to continuing to provide you with reliable and quality service in the future.

- Baltimore Location
5

Highly recommended without reservation. - Detailed, thorough - Professional, knowledgable - Pleasant - Shuttle!!!

Thank you so much for this amazing review! We are thrilled to hear that you had such a positive experience with us. Your kind words mean the world to us. We look forward to serving you again soon!

- Baltimore Location
5

Thank you for taking the time to leave us a 5-star rating, Chris! We are thrilled to hear that you had a great experience with us. If there is anything else we can do to make your experience even better, please don't hesitate to let us know.

- Baltimore Location
5

I likes that you can track your repair in real time on your phone....they did the work in a timely manner....the price was reasonable the job was done right.

Thank you for the 5-star review, La Cheryl! We are thrilled to hear that you appreciated our real-time repair tracking feature. It's great to know that we completed your job promptly and at a reasonable price while ensuring it was done right. We aim to provide a seamless and efficient experience for all our customers.

- Baltimore Location
5

Always efficient, trustworthy work with friendly people.

Thank you so much for your kind words, Emily! We really appreciate your feedback and are thrilled to hear that you had such a positive experience with us.

- Baltimore Location
4

Friendly expertise services. Received oil change air filter and wipers at reasonable prices. Thanks guys!

Thank you, Ruth, for the 4-star feedback! We're delighted to hear that you found our services to be friendly and expertise. It's great to know that you appreciated our reasonable prices. We strive to provide a top-notch experience for all our customers. We hope to see you again at our shop in the future!

- Baltimore Location
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